Updated Dec 15th, 2018 for the Spring 2020 season.
See https://wbccicaravan.wbcci.net/2020-caravans/ on the WBCCI site. In the event of a discrepancy, the terms on the WBCCI site take precedence.
IMPORTANT: Payment terms for the Airstream trip are stricter and different from the normal company terms, and have been set in accordance with the WBCCI Club. This trip is contracted to us, and is not covered by our terms of service. The terms are set by them although we process payments. For that trip no payments are refundable, but they are transferable, except the initial deposit which is non refundable and non transferable. This trip usually has a wait list, so that is likely to be able to happen. There will be an initial deposit, followed by two approx 50% payments. For this trip we advise purchasing cancellation insurance.
It is up to the client to purchase Trip Cancellation Insurance if they wish. Considering most cancelations we receive are medically based, due to the demographics of our customer base, it can be advisable.
You can buy insurance from Travelguard on line. Please note for couples, split the trip cost in half and register both of you. You have 2 options, you may insure just the first deposit initially, then phone them and add on the next 2 payments as you make them (don't forget to do it). You will save money this way, just be aware that any pre-existing medical conditions are looked at each time you make another payment, whereas they are locked in if you cover the entire trip cost on enrollment. If they require a receipt other than that given by pay pal, let us know and we will issue one.
For Canadians: 1-866-878-0191
If you have to leave the trip en-route for reasons beyond your control, we MAY refund any non pre-paid fees for items such as RV parks, hotels, etc. & some service fees at our discretion. However, this is what trip cancellation & interruption insurance is supposed to protect you against. You will not receive a refund for any deposits we have paid on your behalf.
Please note that in some cases we may be forced to alter the announced RV Park, due to circumstances beyond our control. This is rare and we will substitute the best alternative we can locate.
If for any reason you decide to leave the caravan to travel and stay on your own and do not re-join the caravan again, NO FEES ARE REFUNDABLE. There are instances where this may be done with the permission of the Wagon Master. In those instances you may rejoin the group later. If you leave against the instructions of the Wagon Master, you are on your own, with no monies refundable. In that case it will be up to the Wagon Master as to whether you may rejoin or not. Refusal to follow Wagon Master instructions is grounds for expulsion without compensation. Caravanas de Mexico is not responsible for the safety of a customer if they have left the caravan.
Cancellation of the trip by Caravanas de Mexico before departure, will result in a full refund.
There is a first payment due on a April 1st and the balance is due Nov 1st. Funds can be transfered to another party, if there is a wait list to draw from or if you find a replacement on your own.
Failure to pay before the due dates may result in losing your spot to someone on the wait list, if one is in place.
We allow, and in fact, encourage payment of up to 25% of the final payment at the border in cash. US funds only. This helps us with Wagon Master operating funds at the start of the trip. This may mean less penalty for you if you drop out during the last 120 days as well. We will let you know how much we will allow for each trip before requesting final payment at the 120 day before mark. We discount 3% on this amount.
Any requests to opt out of tours must be made in writing 60 days before departure and emailed to firstname.lastname@example.org. Opting out is at our discretion but we will consider it for tours that involve hotels for those that have pets (they do not wish to be left in care) or in some cases where high altitudes are involved and a customer is on oxygen. Generally speaking, however, this is sold as a package.
Single discounts are $750 US for trips of over 31 days, $250 for short trips.
Participants will be required to sign a standard waiver of liability before departure, which will also outline our responsibilities to you. You may download a copy of this HERE.
Participants will be required to fill out a medical form and give it to the wagon master in a sealed envelope with their name. This will only be opened in an emergency and will be returned to you after the caravan. All finances for trips must be handled direct with Caravanas de Mexico.
NOTE: You will likely have to fill out similar forms from the WBCCI
Trip Cancellation Insurance:
The 2 banner links at the top of this page to a reputable company. There are others
You have to be careful as many companies will require you to purchase coverage within 48 hours or 7 days, or some other limitation period of paying the deposit.
Trip cancellation is often cheaper when purchased in conjunction with Travel Medical Insurance.
A couple of other trip cancellation insurance web sites to check out
Waiver of liability